How will my orders be shipped?
Your orders are served by EMS.

How can I view the shipment status of my order?
In order to track the shipment of your ordered Tanri sippers you will receive an email after shipment with the tracking number.
For which countries is a delivery possible?
Free Shipping is possible to most countries of the world.

How long does the delivery take?
The shipment via EMS  normally takes 2 weeks. 

What should I do if my parcel is damaged or articles are missing in my parcel?

If products are missing in your order or have been damaged please contact us:
 Should you not have found the answer to your question our customer service would be pleased to assist you.